Delivery & Support
Free delivery across Singapore
We ship every order via EasyParcel courier with free standard delivery. Singapore-based support is available by email and WhatsApp.
Standard Delivery
- Cost
- Free - all orders
- Estimated delivery
- 2–3 business days
- Courier
- EasyParcel (J&T, Ninjavan, or Qxpress)
- Tracking
- Tracking number sent via email
- Coverage
- All Singapore addresses
Self-Collection
Self-collection is available by appointment. Contact us via email or WhatsApp to arrange a collection time.
Location: Singapore (exact address provided on appointment confirmation)
⚡ Express Delivery
+S$20- Cost
- Flat S$20 per order
- Same-day
- Order before the daily cut-off — 6pm Mon–Fri, 4pm Sat — for delivery the same day by 9pm.
- After cut-off
- Orders placed after the cut-off arrive the next day before 11:30am.
- Availability
- Singapore addresses. Not available on Sundays or public holidays.
- Choose it
- Select Express Delivery at checkout.
Need help?
Our Singapore-based team is on email, WhatsApp, and phone, and you can visit us in store at Parklane Shopping Mall. See every way to reach us on our contact page.
7-day easy returns and exchanges
We want you to be happy with your purchase - and to enjoy using your new device.
If your Flikgear device is not right for you, contact us within seven days of receiving or collecting it. We will make the process as simple as possible.
How it works
- Contact our support team within seven days of receiving your device.
- Bring the device to our Singapore store, or let us arrange a pickup.
- Return the device in the same condition in which it was received, together with the included charger and accessories.
- Once we receive and check the device, you can choose the solution that works best for you.
We can:
- Diagnose and resolve the issue
- Exchange the device for another available laptop
- Process a full refund
Approved refunds are processed immediately after the returned device has been received and checked. Your bank or payment provider may require additional time to reflect the funds in your account.
Cosmetic marks that were clearly shown or described on the product listing are not considered defects. However, contact us within the seven-day period if the device is not right for you - we will still help you find the best solution.
No complicated back-and-forth. No being passed between different support teams. Just friendly, Singapore-based support and a hassle-free experience.