Warranty
Clear coverage. Local support. No guesswork.
Every Flikgear device comes with clearly stated warranty information, so you know exactly what is covered before you buy.
Depending on the device, warranty coverage may be provided for up to 6 months. The exact warranty duration - and whether battery coverage is included - is clearly shown on the individual product listing.
If you bought from flikgear.com, your warranty is registered automatically- there is nothing you need to do. If you bought your device elsewhere, scan the QR code included with your device to register and activate your warranty. It takes less than two minutes.
Always check the product listing: Warranty duration and battery coverage may differ between devices.
What's covered
During the warranty period stated on your product listing, you are covered against eligible hardware faults arising under normal use, including:
- Display failures
- Keyboard and trackpad faults
- Motherboard issues
- Internal component failures
- Port or connectivity hardware faults
- Other hardware defects not caused by accidental damage or misuse
What's not covered
- Physical damage, including drops, cracks or dents caused after purchase
- Liquid damage
- Theft or loss
- Cosmetic wear or marks disclosed before purchase
- Damage caused by misuse, accidents or improper handling
- Unauthorised repairs, modifications or upgrades
- Software issues, viruses or data loss
Battery warranty
Battery warranty is included only when it is specifically stated on the product listing.
When battery warranty is included, we will replace the battery if its health falls below 60% during the applicable warranty period, subject to a quick diagnostic check.
No confusing fine print. Just check the listing before you buy.
How to make a warranty claim
- 1Email [email protected] with your order number and a short description of the issue. Photos or a video are helpful where possible.
- 2Our Singapore-based support team will respond within one business day.
- 3We will arrange a diagnosis and guide you through the next step.
- 4Depending on the fault, we may repair the device, replace the affected component or offer a replacement device.
Your support is handled locally in Singapore - no overseas service centre and no cross-border return process.
Warranty FAQ
How long is the Flikgear warranty?
Flikgear devices may include warranty coverage of up to six months from the purchase date. The exact warranty period is clearly shown on each product listing.
Does every Flikgear device include battery warranty?
No. Battery warranty depends on the individual device and will be clearly stated on the product listing. When battery warranty is included, we will replace the battery if its health falls below 60% during the applicable warranty period, subject to diagnosis.
What does the Flikgear warranty cover?
The warranty covers eligible hardware defects and component failures that occur during normal use. This may include display failures, keyboard faults, motherboard issues and other internal hardware faults. The exact warranty duration and battery coverage are shown on the product listing.
How do I register my Flikgear warranty?
If your device was purchased on flikgear.com, your warranty is automatically registered - no action needed. For purchases made elsewhere, scan the QR code included with your device and follow the registration steps. You will be asked to verify your mobile number using an OTP. Registration usually takes less than two minutes.
What is not covered by the warranty?
The warranty does not cover accidental or physical damage, liquid damage, theft, loss, disclosed cosmetic wear, misuse, unauthorised repairs, software issues or data loss.
What should I do if I cannot find my warranty QR code?
Email [email protected] with your order number, and our team will help you complete your registration.